FAQ
How do I replace a SpecWeb account with another Designer?
There is no ‘Replacing’ a designer / user account with another account. Best Practice is to delete the designer / user in order to free up an active license so that a new designer / user can be created.
- Step 1: Go to ‘Dashboard. In the Left Navigation panel, click ‘Admin’.
- Step 2: Go to ‘User Management’, click ‘Designers / External Users’.
- Step 3: If there are multiple office locations, ‘Select Office’ dropdown to locate the office where the designer / user has been assigned in order to be deleted.
- Step 4: To delete a designer / user, click the Trash Bin icon.
- Step 5: Click Create New Designer.
- Step 6: Enter the required information (Name, Email, Office). Phone is optional.
- Step 7: Assign a Role to the Designer/User.
- Step 8: Click Save.
- Step 9: The Designer / User will be notified via email from SpecWeb@specsources.com to verify their email address and to create their password. Once verified, they will be able to sign in.
- Step 10: Confirm that the Designer / User is now able to sign in by reviewing the column ‘Accepted Invitation’. There should be a check mark to indicate the email address has been verified.